1. Introduction
This Privacy Policy explains how Oasis Venture Solutions ("we", "us", "our", "the Company") collects, uses, processes, and protects your personal information when you use our services. We are committed to protecting your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Company Information
Oasis Venture Solutions operates as a Strategy Provider to Pelican Trading. Pelican Trading is a trading name of London & Eastern LLP, which is authorised and regulated by the Financial Conduct Authority in the UK under reference number 534484.
Registered Address: 85 Great Portland Street, London, England, W1W 7LT.
3. Data Controller
Oasis Venture Solutions acts as the data controller for the personal information we collect and process in connection with our services.
4. Information We Collect
4.1 Personal Information
We may collect the following types of personal information:
- Name and contact details (email, phone number, address)
- Date of birth and age verification information
- Financial information and investment experience
- Employment and income information
- Identity verification documents
- Communication records and correspondence
4.2 Technical Information
- IP address and location data
- Browser type and version
- Device information
- Website usage data and cookies
- Log files and analytics data
5. How We Collect Information
We collect information through:
- Direct interactions (forms, applications, communications)
- Automated technologies (cookies, web analytics)
- Third-party sources (credit reference agencies, regulatory databases)
- Public sources where legally permitted
6. Legal Basis for Processing
We process your personal information based on:
- Contract performance: To provide our services and fulfill our obligations
- Legal compliance: To meet regulatory and legal requirements
- Legitimate interests: For business operations, fraud prevention, and service improvement
- Consent: Where specifically obtained for certain activities
7. How We Use Your Information
We use your personal information to:
- Provide and manage our services
- Verify your identity and conduct due diligence
- Comply with legal and regulatory obligations
- Communicate with you about our services
- Improve our services and develop new offerings
- Prevent fraud and ensure security
- Conduct risk assessments and monitoring
8. Information Sharing
We may share your information with:
- Pelican Trading/London & Eastern LLP for service delivery
- Regulatory authorities as required by law
- Third-party service providers who assist in our operations
- Legal and professional advisers
- Credit reference agencies and fraud prevention agencies
We do not sell your personal information to third parties.
9. International Transfers
We may transfer your personal information outside the UK/EEA where necessary for our services. When we do, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection law.
10. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
Retention periods vary depending on the type of information and legal requirements, typically ranging from 6-7 years for financial records.
11. Your Rights
Under UK data protection law, you have the right to:
- Access your personal information
- Rectify inaccurate information
- Erase your information in certain circumstances
- Restrict processing of your information
- Data portability in certain situations
- Object to processing based on legitimate interests
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
12. Cookies
Our website uses cookies to enhance your experience and analyze usage. You can control cookie settings through your browser preferences. For detailed information, please see our Cookie Policy.
13. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
14. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
15. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website or through other appropriate means.
16. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Data Protection Contact:
Oasis Venture Solutions
c/o Pelican Trading
85 Great Portland Street
London, England, W1W 7LT
Email: INSERT_EMAIL_ADDRESS
Phone: INSERT_PHONE_NUMBER
17. Complaints
If you are not satisfied with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
ICO Website: ico.org.uk
ICO Helpline: 0303 123 1113
Last updated: 12/09
Important Notice: This Privacy Policy should be reviewed by a qualified legal professional to ensure full compliance with UK GDPR, Data Protection Act 2018, and FCA requirements for financial services firms.
